Returns & Exchanges

At Omerta, we stand by the quality of our garments and offer a 30-day window for returns or exchanges on all unworn items with original tags attached. Our goal is to ensure your wardrobe fits your lifestyle perfectly, providing a seamless transition from purchase to satisfaction.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the items in their original packaging, ensuring all designer tags and security seals are intact to qualify for a full refund.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Quality Inspection & Refund

  Once our warehouse receives and inspects your return, your refund or exchange will be processed within 5-7 business days to your original payment method.